(Singapore) +65 6929 8340 / (Hong Kong) +852 5808 4202
2. Collection of Information
We collect and process the following information which may include your personal data.
Your name, organization name, email address, phone number, contact data, device’s ID, your user preferences as well as all the data you supply to us and information provided by you when using the Service or website.
We may collect and store certain information automatically when you visit our website. Examples include the internet protocol (IP) address used to connect your computer or device to the Internet, connection information such as browser type and version, your operating system and platform, a unique reference number linked to the data you enter on our system, the full URL clickstream to, through and from the website, cookie identifier and your activity on our website, including the pages visited.
4. Collecting, processing and using personal data
We only store and process your personal data when you have voluntarily supplied us with it such as by filling in a contact form or signing up to the Service. Your personal data will only be disclosed or otherwise transmitted if this is necessary to implement the contract, render our Services or you have given your prior consent.
5. Purpose of processing your information
6. Data sharing
In addition, we may disclose your information to the extent that we are required to do so by law (which may include to government bodies and law enforcement agencies); in connection with any legal proceedings or prospective legal proceedings; and in order to establish, exercise or defend our legal rights.
7. Data transmission
Your data is transmitted safely by using SSL protocol and encryption. We secure our website and other systems by adopting the highest standard of technical and organizational measures against the loss, destruction, access, change or dissemination of your data by unauthorized persons. We have been ISO 27001:2013 certified since 2021. Click to learn more about our ISO 27001 certification.
8. Data Retention
Ingenique will only retain your personal information for as long as is needed to fulfil the purposes for which we collected it, unless a longer retention period is required or allowed by law, for purposes of satisfying any legal obligations, investigations, or identifying wrongdoings to defend or enforce Ingenique legal rights.
9. Your rights
You have the following rights over the way your personal data are processed.
a) You have the right to request a copy of the personal information we process about you and to have any inaccuracies corrected. To make a request, please let us know by sending an email to DPO@ingenique.net.
b) You can ask for supplying, correcting or deleting personal information held about you.
c) You can ask us to restrict, stop processing, or to delete your personal data.
d) You can withdraw your consent for data processing.
e) Obtain a copy of your personal data, which you can use with another service provider.
f) Make a complaint to a Supervisory Authority.